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The Next-Generation Care Intelligence Platform
that connects payors, providers, and care systems for patients.

Integrate Healthcare Access with

Our Technology
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Composable, Scalable Design

Engineered to scale reliably across the country with embedded AI-capabilities to support advanced automation, intelligence, and continuous optimization.

Analytics and Insights

Secure dual-portal engine that provides actionable business intelligence and supports data-driven outcomes.

Security with Compliance

All health data stored in ministry-certified EMRs, with HL7 and FHIR standards ensuring secure integrations.

Operational Excellence and Roadmap

Automated deployments, strict access controls, and a clear innovation roadmap to support continuous growth.

Services
Our Services

Empowering members through coordinated care delivery across the healthcare journey.

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>70%

Wait-time Reduction

Need a Family Doctor? Specialist? MRI?

Care Navigation
  • Faster access to family doctors, specialists and diagnostics through smart technology

  • GotoDoctor’s Service Engine identifies efficient care options across available care pathways

  • Coordinate with member’s own doctors and provider for a seamless and personalized care path

  • Dedicated advocacy to help patients move through care with fewer delays

Wait-time Navigation

95%

of members and care teams accept recommended options

99%

of case requests accepted

70%

reduction on wait time

50+

Different types of care 

1,000,000+

Members connected across our ecosystem

25,000+

requests a month

Virtual Care That Fits Your Schedule

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Phone, Virtual, or in Person
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Calls answered within 60 seconds
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Average appointment wait time <22 minutes
About Us

About Us

GotoDoctor is a next-generation care intelligence platform that accelerates care delivery through smart technology and seamless network of virtual and in-person care providers. 

The platform is designed to integrate providers, payors, and healthcare systems into a coordinated care model centered on the patient. GotoDoctor operates across public and private healthcare environments, supporting alignment between benefits, clinical services, and care delivery workflows.

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Our Mission
Parents and Daughter

Data-Driven Care

Bringing AI-driven intelligence to every touchpoint to streamline care.

Harnessing the GotoDoctor Service Engine

A data-intelligent platform with AI capabilities -  to accelerate care access, enhance decision-making, and eliminate inefficiencies across the healthcare continuum.

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Tommy Cheung,
Founder & CEO

With over 25 years of industry management experience, including at publicly traded retailers, ministry of health, pharmaceutical institutions and provincial professional association, Tommy has established a number of ventures and received multiple recognitions for his works.
A graduate from the University of Toronto, Faculty of Pharmacy, Tommy also completed his Master of Business Administration at Schulich School of Business at York University and Information Systems Management program at Ryerson University.
Our Expert Advisors

Kevin Dougherty

Chief Strategy Advisor
Former President of Sunlife Canada
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Marilee Mark

President

Marilee Mark Consulting Co.

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David Tompkins

VP, Sales

Manitoba Blue Cross

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Shawn Leslie

President & CEO

The Leslie Group Limited

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Arthur Kennedy

Senior Advisor

Gotodoctor

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Cheryl Kerr

Founder and Managing Partner

Medex Healthcare Services

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Andrew Duckman

Partner

Fort Capital

Partners
Our Investors
Why Partner with Gotodoctor

We help you enhance benefit value, strengthen client retention, and deliver a differentiated member experience.

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Accelerated member access to quality care

Reduced claims costs through proactive intervention

Proven ROI and measurable outcomes

White-label capability for TPAs and insurers

Real-time analytics and reporting

Book Appointment

647-254-5882

610 Alden Rd, Unit 201, Markham, ON L3R 9Z1

Contact Us

Get in Touch

Reach out to us for inquiries or collaborations.

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About Us

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Terms and Conditions

News

Our Policies

Support

Mobile App

Contact Us

FAQs

Contact

1-833-820-8800 for help

Address
201 – 610 Alden Rd, Markham, Ontario, L3R 9Z1

If this is an emergency, please visit the nearest hospital or call 911. Please note that the English version is the official text of this website.
© 2026 GotoDoctor
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